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Privacy Policy

Last updated: March 6, 2025

Introduction

At COIM Authenticator ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our COIM Authenticator application ("App").

Please read this Privacy Policy carefully. By installing, accessing, or using our App, you consent to the practices described in this policy. If you do not agree with the practices described in this policy, you should not use the App.

Information We Collect

Information You Provide

When you use our App, we collect the following information that you voluntarily provide:

  • Account Information: If you choose to create an optional account for backup and synchronization purposes, we may collect your email address and a password.
  • Authentication Data: The App stores authentication tokens that you add. These tokens are securely stored on your device and, if you enable synchronization, encrypted before being transmitted to our servers.

Information Collected Automatically

When you use our App, we may automatically collect certain information, including:

  • Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you use the App, such as when you access the App and the features you use.
  • Diagnostic Data: Crash reports and performance data to help us improve the App.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our App
  • To sync your authentication tokens securely across your devices (only if you enable this feature)
  • To send you technical notices, updates, and support messages
  • To respond to your comments and questions
  • To analyze usage patterns and trending to enhance user experience
  • To protect the security and integrity of our App

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Authentication tokens are encrypted on your device using industry-standard encryption methods
  • If synchronization is enabled, data is encrypted before transmission using end-to-end encryption
  • We use secure communications protocols (HTTPS/TLS) for all data transfers
  • Access to our servers is strictly controlled and monitored

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With service providers who perform services on our behalf (e.g., hosting providers)
  • If required by law, such as to comply with a subpoena or similar legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

Your Choices

You have several choices regarding your information:

  • You can use the App without creating an account, but synchronization features will not be available
  • You can disable optional data collection features through your device settings
  • You can delete your account and associated data at any time

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

kwcoim@gmail.com

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